Reservations Assistant
About the Company :
Xclusive Boat Charter Llc We are looking for a highly proactive Reservations Assistant for our team in providing our guests with the best service in the industry. We’re looking for a dedicated applicant to join our team and help ensure our guests have a seamless experience from booking to departure.
Job Details :
• Manage and process reservations for guests across various platforms.
• Provide exceptional customer service by answering calls, emails, and online inquiries related to bookings.
• Ensure accurate and timely input of reservation details into our system.
• Assist guests with booking modifications, cancellations, and special requests.
• Coordinate with other departments to ensure guests’ needs are met during their trips.
Job Types: Full-time, Permanent
Pay: From AED3,500.00 per month
Category: Hospitality & Travel
Location: Dubai - UAE
Requirements/Skills :
• Strong communication skills (both written and verbal).
• Previous experience in customer service, reservations, or hospitality (preferred).
• Ability to multitask in a fast-paced environment and attention to detail
• Strong attention to detail and problem-solving abilities.
• Friendly, professional, and proactive attitude.
• Strong problem-solving skills and the ability to handle client inquiries and concerns with tact and discretion.
• 1 year of relevant experience